Frequently Asked Questions

RVS FAQ — all your answers in one place

Payments, betting, Live Casino, security, or account questions — search below and find the answers you need.

No results found. Try a different search term.
7
Q&A
24/7
Support
5 minutes
Average resolution time
FAQ by Topic
Payments & Recharge
Cricket Betting
Live Casino
Security & Privacy
View All

Quick Guide to RVS

A quick summary of the most frequently asked topics

Licensed Platform
RVS operates under the approval of an international regulatory body. Regular audits are conducted to ensure transparency and fairness.
Instant Recharge
Deposits via Mobile Pay, Nagad, and Rocket typically arrive within 1–3 minutes. If a deposit fails, a full refund is issued within 24 hours.
Live Cricket Betting
Bet in real-time with live odds as the match unfolds. Place wagers on overs, wickets, runs, and more.
Live Casino 24/7
Play Live Roulette, Baccarat, and Blackjack with real dealers in HD video — the authentic casino experience, live.
Your Data & Funds Are Secure
256-bit SSL encryption and two-factor authentication keep your personal information and balance completely safe.
Transaction & Betting History
Log in to your account anytime to view, filter, and download your complete history.

Frequently Asked Questions

Click on a question to see the full answer

7 Questions

This is a completely understandable concern, given the number of fake platforms online. However, RVS is licensed by an international gaming regulatory authority and undergoes regular independent third-party audits.

Some proof of RVS's credibility:

  • 500,000+ active members — for players who deposit, withdraw, and play regularly.
  • All winnings are paid out in full and on time.
  • Payment gateways and game results are fully transparent — no manipulation of any kind.
  • Our 24/7 live support team is always ready to help you resolve any issue.
  • RNG (Random Number Generator) technology is used to ensure fair and unbiased outcomes.

So use RVS with confidence. If you're unsure, start small and see for yourself.

Funds sent via Mobile Pay, Nagad, or Rocket Within 1 to 5 minutes Funds are credited to your RVS account. Occasionally, mobile banking network delays may slow things down slightly.

If it takes more than 15 minutes, please:

  • First, note down the Transaction ID (TxID) from your Mobile Pay/Nagad app.
  • Contact RVS via Live Chat or at support@rvs.onl with your TxID and amount.
  • Our support team typically responds within 10–30 minutes credit it manually.

If a payment fails: If funds are deducted from your mobilebank but do not reach your RVS account, this is usually Within 24 hours it will be refunded automatically. If it still hasn't arrived, contact Support right away — we'll resolve it promptly.

Reminder: Always double-check that you've sent to the correct number. Sending to the wrong number may result in a longer recovery time.

If a match is cancelled or incomplete, RVS settlement rules are as follows:

  • Cancelled before the match starts: All bets are voided and the full stake is returned to your account.
  • If a match is abandoned mid-way after starting (e.g., due to rain or adverse conditions): If the match reaches a defined threshold (generally at least 20 overs of 1 innings, or a result is possible under the D/L method), the outcome will be settled. Otherwise, all bets are voided.
  • Interruptions during live betting: Settlement is based on the score and match situation at that moment.

When a bet is cancelled, it typically takes Within 1 to 2 hours The funds will be returned to your account. In exceptional cases, this may take up to 24 hours. If there's any dispute, please contact the support team.

Cricket betting on RVS is straightforward. Here's how to get started, step by step:

  • Step 1: Log in and go to the Sports section.
  • Step 2: Select Cricket — you'll see a list of all ongoing and upcoming matches.
  • Step 3: Click on the match you want to bet on. You'll see the Odds — the higher the odds, the greater the risk, but the bigger the payout if you win.
  • Step 4: Choose a betting market: Match Winner, Top Batsman, Most Runs, Number of Wickets, Total Runs in an Over and more.
  • Step 5: Enter the amount (minimum ৳50) and confirm on the bet slip.

Live Betting: Odds change in real-time during a match. Betting at the right moment can maximize your returns — but live betting requires quick decisions.

Remember: betting is entertainment, not a guaranteed source of income. Always play within your means.

Yes, RVS Live Casino features real human dealers. You can watch them via live video stream and make decisions in real time.

How to Join:

  • Log in and go to the "Casino" section.
  • Select the "Live Casino" tab — you'll see a list of available tables.
  • Choose your game: Baccarat, Roulette, Blackjack, Dragon Tiger, Teen Patti and more.
  • Click on a table — you'll be taken directly into the live video stream.
  • Choose your chip amount and place your bet by clicking within the betting timer.

Minimum bet: Starting from ৳100, depending on the table. Maximum: Up to ৳50,000 at VIP tables.

For the best experience, ensure you have a stable internet connection. The platform runs smoothly on both mobile and desktop.

RVS uses multiple layers of security to protect your data and funds:

  • 256-bit SSL Encryption: All your data is protected with bank-grade encryption — completely inaccessible to any third party.
  • Two-factor authentication (2FA): OTP verification is required for both login and withdrawals — no one else can access your account.
  • No Data Selling: RVS never sells your personal information to third parties — that is our In the Privacy Policy Clearly stated.
  • Fund Segregation: Member deposits are held in a separate account and never mixed with operational funds.
  • Brute-Force Protection: Too many incorrect password attempts will temporarily lock your account.

Never share your password or OTP with anyone — RVS will never ask for them over the phone or by email.

You can view your complete activity record from the account section:

  • Log In Then click the profile icon in the top right corner.
  • "My Account" or go to "My Account".
  • There you'll find: Betting History, Transaction History, Bonus History & Game History — in a separate tab.
  • Filter by date: Today, Last 7 days, Last 30 days, or a custom date range.
  • You can also view the full list Download as PDF or CSV you can do so.

Click on any bet for full details: match name, bet type, amount, odds, outcome, and settlement time. If you notice any discrepancy or error, contact support within 24 hours.

About This FAQ Page

Why this FAQ page exists and how to get help

Every day, thousands of RVS members reach out to support with questions — most of which come up again and again. Payments, betting rules, casino game guides, account issues — you name it. That's why we've compiled the most frequently asked questions into one FAQ page, so you don't have to wait around for support.

This FAQ page covers 7 topics in detail. Every answer is written from real experience — no vague language, no runarounds.

What should you do if you can't find your answer here?

If your question isn't covered in this FAQ, reach out to our support team. Live chat on RVS is always open — you'll typically get a response within 5 minutes. You can also email support@rvs.onl and expect a reply within 2–4 hours.

This FAQ page is updated regularly. Whenever new features, payment methods, or rule changes are introduced, they'll be reflected here — so it's worth checking back from time to time.

Still have questions? Get in touch directly

Our support team is available 24/7

Live Chat
Live chat with us on the site
Email Support
support@rvs.onl
Support Hours
24 hours, 7 days
Average response time
Under 5 minutes
Get Started Now

Got your answers? Time to play!

Sign up at RVS, claim your 200% welcome bonus, and start enjoying the fun today.

18+ | Play Responsibly | rvs.onl

বাংলা